I’ve said this before and I’ll say it again, “I love Half Price Books!” This past weekend, I bought a $65.00 book for $1.00 (actually, with my educator’s discount, it was 90 cents)! In this case, it’s a book I’ve been waiting for a while to get my hands on – FYI: For Your Improvement. It’s an older edition (the 2nd edition), but what a bargain. Incredibly, when I compare the wording and text layout of the 2nd edition to the 5th edition (the most recent version which is $95), I actually prefer the 2nd edition. The content (at least for the competency I looked up) is identical, except for a few extra sections here and there. Other than that, I am surprised how similar the 1998 version (2nd edition) is to the 2009 version (5th edition).
For those not familiar with FYI, it is a guide for coaching and development. It’s a reference guide and library. In the 2nd edition, one section lists the 67 competencies alphabetically by chapter. Each chapter contains descriptions, possible causes, and suggested remedies. Another section I like is called “Career Stallers and Stoppers.” There are 19 chapters devoted to this section.
There are many great entries among the 67 competencies in FYI: For Your Improvement, but the one I found interesting and want to share is self-development (competency #54).
According to Lominger International (now a Korn/Ferry Company), a competency is “a measurable characteristic of a person that is related to success at work. It may be a behavioral skill, a technical skill, an attribute (such as intelligence), or an attitude (such as optimism)” (Lombardo & Eichinger, 2011, p. 5).
The “remedies” to these 67 competencies “were developed from research on competencies—what experiences teach them, what they look like, what their elements are. They are also tested ideas from working with executives on what’s getting in their way and how to fix it” (Lombardo & Eichinger, 2009, p. 14).
The content is so well worded—simple, yet powerful and extremely practical—I will quote them verbatim for the self-development competency (from the 2nd edition) so as not to dilute the message.
“The bottom line is, those who learn, grow and change continuously across their careers are the most successful. Whatever skills you have now are unlikely to be enough in the future. Acquiring new skills is the best insurance you can get for an uncertain future. Some of us won’t face our limitations; we make excuses, blame it on the boss or the job or the organization. Others are defensive and fight any corrective feedback. Some are just reluctant to do anything about our problems. Some of us want a quick fix; we don’t have time for development. Some of us simply don’t know what to do” (Lombardo & Eichinger, 1998, p. 302).
For many of us, being unskilled in developing ourselves means a few of the following (many more are listed in the FYI book):
- Not putting in the effort to grow and change
- Not doing anything to act on helpful/constructive feedback
- Knowing what to do, but not acting on it
- Is arrogant or defensive
- Refusing to acknowledge shortcomings
Some remedies include (again, these are verbatim from FYI 2nd ed.):
Assessment. First, get a good multi-source assessment, a 360° questionnaire, or poll 10 people who know you well to give you detailed feedback on what you do well and not well, what they’d like to see you keep doing, start doing and stop doing. You don’t want to waste time on developing things that turn out not to be needs.
Next, divide your skills into these categories:
- Clear strengths – Me at my best.
- Overdone strengths – I do too much of a good thing – “I’m so confident that I’m seen as arrogant.”
- Hidden strengths – Others rate me higher than I rate myself.
- Blind spots – I rate myself higher than others rate me.
- Weaknesses – I don’t do it well.
- Untested areas – I’ve never been involved in strategy formulation.
- Don’t knows – I need more feedback.
Balance your overdone strengths in important areas. If you’re creative, telling yourself to do less of this won’t work – it’s the primary reason for your success to date. The key is to leave it alone and focus on the unintended consequences. (You’re seen as lacking in detail orientation or disorganized.) Get the downside of your strength up to neutral; the goal is not to be good at it, but rather to see that it doesn’t hurt you.
You can also compensate for your weaknesses rather than build the skill. We are all poor at something and beating on it is counterproductive. If you have failed repeatedly at sales, detail work or public speaking, find others who do this well, change jobs, or restructure your current job. Sometimes you can find indirect ways to compensate. Lincoln managed his temper by writing nasty letters, extracting the key points from the letters, tearing the letters up, then dealing with the key points contained in the letter when he regained composure.
Blind spots. Be very careful of blind spots, since you think you’re much better at this than do others. Resist trying challenging tasks involving this skill until you clearly understand your behavior, have a target model of excellent behavior, and a plan so you don’t get yourself into trouble. Collect more data. Ask someone you trust to monitor you and give you feedback each time. Study three people who are good at this and compare what you do with what they do. Don’t rest until you have cleared up the blind spot.
If you can get a hard copy of this incredibly useful guide (FYI: For Your Improvement), I would strongly recommend that you do so. An older edition works just as well as a newer edition. If you are a manager, a mentor, a coach, or you’re just interested in improving yourself, you owe it to yourself to pick up a copy. I would not pay full price for it though because you can easily find used copies for a fraction of the list price or, if you’re really lucky, you can find a used copy at your local Half Price Books for a $1.00.
Written By: Steve Nguyen, Ph.D.
Leadership and Talent Consultant
Lombardo, M. M., & Eichinger, R. W. (1998). FYI: For Your Improvement: A Development and Coaching Guide (2nd ed.). Minneapolis, MN: Lominger Limited, Inc.
Lombardo, M. M., & Eichinger, R. W. (2009). FYI: For Your Improvement: A Guide for Development and Coaching (5th ed.). Minneapolis, MN: Lominger International.
Lombardo, M. M., & Eichinger, R. W. (2011). The Leadership Machine: Architecture to Develop Leaders for Any Future (10th anniversary edition). Minneapolis, MN: Lominger International.