Motivating Your Employees

How do you motivate your employees? Harvard Business Review’s Answer Exchange offers some nice tips:

  • Make pay fair and competitive. Your incentive system should align your organization’s desired performance with the rewards that employees value.
  • Demonstrate trust in your employees. Remove some controls. For instance, ask employees to create their own plans or schedules. Or put an employee in charge of something you would normally handle. By trusting employees to do their jobs well, you inspire them to meet your expectations.
  • Introduce challenges. People often can handle tasks that are more complex and demanding than their job descriptions require—and than you expect. When presented with tougher assignments, employees usually rise to the challenge.
  • Encourage some people to become experts in subjects that interest them and that provide real value to the organization.
  • Eliminate fear from the workplace. Encourage open communication and information sharing.
  • Preserve employees’ dignity. A little respect and forthright communication go a long way. For instance, handle critiques of employees’ performances with tact; avoid humiliating them at all costs.
  • Reform or remove slackers. Disgruntled or otherwise disengaged people can put a damper on the enthusiasm and creativity that every company and every team needs to improve performance. Give them coaching, move them into more suitable positions, or dismiss them.
  • Empower people and avoid micromanaging. Give employees what they need to succeed and don’t get involved unless necessary.

Reference

Originally posted on HBR Answer Exchange (now defunct); Adapted from the book chapter Motivation: The Not-So-Secret Ingredient of High Performance, Harvard Business Press