6 Steps to Guide Employees Through Change

In a previous post titled, “Implementing Change and Overcoming Resistance,” I talked about Kotter’s 8-Stage Process to Creating Major Change.

In this post, I’ll pass along another gem from Harvard Business Review’s Answer Exchange and the suggestions for creating a guiding vision to help employees through change.

6 STEPS TO GUIDING EMPLOYEES THROUGH CHANGE:

  1. Describe a desirable future, one that people would be happy to have right now if they could. Include specifics about how the change will improve the business and how the improvements will benefit employees.
  2. Make the vision compelling. The benefits of the change must be clear and the vision must be better than the status quo so that people will gladly undertake the effort and make the necessary sacrifices.
  3. Ensure that the vision is realistic. It must be perceived as achievable.
  4. Focus on a manageable and coherent set of goals.
  5. Build in flexibility so that if the circumstances change, the vision can change, too.
  6. Make sure the vision is easy to communicate. Managers at all levels of the organization need to be able to communicate the vision to their people.

Though some items on this list are similar to those on Kotter’s 8-Stage Process to Creating Major Change, it’s still a nice summary.

Reference

Originally posted on HBR Answer Exchange (now defunct); Adapted from the book Managing Change: Pocket Mentor Series, Harvard Business Press

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