Eight Effective Stress Management Strategies

As we wrap up 2010 and begin 2011, I want to pass along eight useful and effective stress management tips and strategies. These tips are especially fitting during the holiday season, and as we start a new year.

Stress may be defined as “the experience of a perceived threat (real or imagined) to one’s well-being, resulting from a series of physiological responses and adaptations” (Donatelle, 2009, p. 62). There are two kinds of stress, eustress refers to stress associated with positive events, and distress refers to negative events. “Stress can be associated with most daily activities” (p. 62).

Strategies to manage stress include: assessing stressors, changing responses, and learning to cope. Find out what works best for you—it may be taking mental or physical action; downshifting; changing the way you think; managing your emotional responses; exercise, relax & eat right; yoga, qi gong, tai chi, deep breathing, and progressive muscle relaxation; learning time management; managing your finances; or using alternative stress management techniques—will help you better cope with stress (Donatelle, 2009).

Six Ways To Relax Your Mind (WebMD; Donatelle, 2009; MayoClinic):

(1) Writing/Journaling – Write about things that are bothering you. Write for 10 to 15 minutes a day about stressful events and how they made you feel. This helps you identify sources of stress and finding ways to manage them (WebMD).

(2) Discussing Feelings – Talk, laugh, cry, and express anger when you need to. Talking with friends, family, a counselor, or a member of the clergy about your feelings is a healthy way to relieve stress (WebMD).

(3) Doing Things You Enjoy – This can be hobbies, volunteer work, etc. Take time to engage in activities that you like (WebMD).

(4) Focusing on the Present – One thing we all struggle with (at one time or another) is the tendency to jump to conclusions or “fortune-telling” where we assume we know what the future holds or what “will” happen (Williams, Edgerton, & Palmer, 2010). Another tip for being more present-minded is meditation (MayoClinic). Check out a nice meditation exercise here.

(5) Cognitive Restructuring – The modification of thoughts, ideas, and beliefs that contribute to stress. “To combat negative self-talk, we must first become aware of it, then stop it, and finally replace the negative thoughts with positive ones—a process referred to as cognitive restructuring” (Donatelle, 2009, p. 79).

(6) Downshifting – “Today’s lifestyles are hectic and pressure-packed, and stress often comes from trying to keep up [with others]” and trying to “have it all.” “Downshifting involves a fundamental alteration in values and honest introspection about what is important in life” (Donatelle, 2009, p. 78).

Two Ways To Relax Your Body (WebMD; Donatelle, 2009; MayoClinic):

(1) Exercise – Regular exercise is one of the best ways to manage stress (WebMD; MayoClinic).

(2) Relaxation Techniques – Breathing exercises, meditation, muscle relaxation, yoga, qi gong, and tai chi can help relieve stress (Donatelle, 2009; MayoClinic; WebMD).

Stress has an enormous impact on the human body (See this Washington Post link). Stress affects the nervous system, respiratory system, cardiovascular system, gastrointestinal system, etc.). “Successful stress management involves mentally developing and practicing self-esteem skills, focusing on positive thinking about yourself, and examining self-talk to reduce irrational responses” (Donatelle, 2009, p. 79).

Finally, I want to encourage and remind readers about the concept of psychological hardiness:

“Psychologically hardy people are characterized by control, commitment, and an embrace of challenge. People with a sense of control are able to accept responsibility for their behaviors and change those that they discover to be debilitating” (Donatelle, 2009, p. 75-76).

Hardiness is the “foundation of an individual’s ability to cope with stress and remain healthy” (Donatelle, 2009, p. 76).

THANK YOU: About a year ago (in the winter of 2009), WorkplacePsychology.Net started because of my interest in the impact of work and workplaces on employees’ health and well-being and how employees’ health and well-being affect their jobs. In the short time that my blog has been in existence, it has received over 940,000 (as of 12.30.2010) visits from loyal readers and curious visitors. I want to thank each of you for inspiring me and for making WorkplacePsychology.Net a trusted resource for how people think, act, and feel in the workplace.

References

Donatelle, R. (2009). Health: The basics (8th ed.). San Francisco: Pearson Benjamin Cummings.

MayoClinic: Exercise and stress: Get moving to combat stress
http://www.mayoclinic.com/health/exercise-and-stress/SR00036
http://www.mayoclinic.com/health/relaxation-technique/SR00007
http://www.mayoclinic.com/health/meditation/MM00623

Pearson, C. & Porath, C. (2009). The cost of bad behavior: How incivility is damaging your business and what to do about it. New York, NY: Portfolio.

Washington Post: Stress and Your Body
http://www.washingtonpost.com/wp-dyn/content/graphic/2007/01/22/GR2007012200620.html

WebMD: Stress Management – Ways to Relieve Stress
http://www.webmd.com/balance/stress-management/stress-management-relieving-stress

Williams, H., Edgerton, N., & Palmer, S. (2010). Cognitive Behavioural Coaching. In E. Cox, T. Bachkirova, & D. Clutterbuck (Eds.), The complete handbook of coaching (pp.37-53). Thousand Oaks, CA: Sage.

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10 Most Visited Posts and 10 Posts You Might Have Missed

10 MOST VISITED POSTS

  1. People with a Situational Value System – “A person who is nice to you but rude to the waiter, or to others, is not a nice person.”
  2. Leadership Lessons from the Titanic – “Madam, God himself could not sink this ship.”
  3. What Gets You Up in the Morning? – “What Keeps You Up at Night?”
  4. The 4 Character Strengths of a Leader – Humility, Forgiveness, Self-Control, and Kindness.
  5. How Face-to-face Conversations Help Us Deal with Technostress – The most profound and easiest solution on “unplugging” is to simply “talk.”
  6. Implementing Change and Overcoming Resistance – When employees resist change they are protecting/defending something they value and which seems threatened by the attempt at change.
  7. The Dangers of Charismatic Leaders – 4 negative consequences of charismatic leaders.
  8. 5 Reasons Why Employees Stay – Pride, Compatibility, Compensation, Affiliation, and Meaning.
  9. How to Create an Inspiring Work Setting – Some great ways to foster an inspired work environment.
  10. Work Stresses, Bad Bosses, and Heart Attacks – 75% of the workforce say their immediate boss is the most stressful part of their job.

10 POSTS YOU MIGHT HAVE MISSED

  1. Elements of Corporate Cultures – Culture can be the company’s values, beliefs, attitudes and behaviors.
  2. A 24/7 Mindset about Work is Bad for Your Health – Employees who are highly engaged need time off the job to unwind and distance themselves from their work.
  3. The Price of Workplace Incivility in the Navy – “Nasty people pack a lot more wallop than their more civilized counterparts.”
  4. Coping With Fear-Lessons for Business and Life – “Don’t let fear undermine your chance to do that one thing you’ve wanted to do.”
  5. What Really Motivates Employees – The top motivation for workers is making progress.
  6. Are You A Chronic Kicker? – A “chronic kicker” is a person who’s constantly complaining about his or her job.
  7. Seven Ways to Avoid Becoming the Boss from Hell – Treating employees with respect and dignity tops the list.
  8. Leadership and Life Lessons from John Wooden – “Success is peace of mind which is a direct result of self-satisfaction in knowing you made the effort to become the best you are capable of becoming.”
  9. Workplace Incivility Hurts Employees & Businesses – A survey of public sector employees in the United States found that 71% of respondents reported at least some experience of workplace incivility during the previous 5 years.
  10. Workplace Incivility Causes Mistakes and Even Kills – “Incivility doesn’t shock people into better focus. It robs concentration, hijacks task orientation, and impedes performance.”

Eight Common Problems Teams Encounter

Harvard Business Review’s Answer Exchange lists EIGHT problems that teams encounter:

  1. Absence of team identity. Members may not feel mutually accountable to one another for the team’s objectives. There may be a lack of commitment and effort, conflict between team goals and members’ personal goals, or poor collaboration.
  2. Difficulty making decisions. Team members may be rigidly adhering to their positions during decision making or making repeated arguments rather than introducing new information.
  3. Poor communication. Team members may interrupt or talk over one another. There may be consistent silence from some members during meetings, allusions to problems but failure to formally address them, or false consensus (everyone nods in agreement without truly agreeing).
  4. Inability to resolve conflicts. Conflicts can not be resolved when there are heightened tensions and team members make personal attacks or aggressive gestures.
  5. Lack of participation. Team members fail to complete assignments. There may be poor attendance at team meetings or low energy during meetings.
  6. Lack of creativity. The team is unable to generate fresh ideas and perspectives and doesn’t turn unexpected events into opportunities.
  7. Groupthink. The team is unwilling or unable to consider alternative ideas or approaches. There is a lack of critical thinking and debate over ideas. This often happens when the team overemphasizes team agreement and unity.
  8. Ineffective leadership. Leaders can fail teams by not defining a compelling vision for the team, not delegating, or not representing multiple constituencies.

Reference

Originally posted on HBR Answer Exchange (now defunct); Adapted from the book Leading Teams: Pocket Mentor Series, Harvard Business Press

When Participative Leadership Results in Indecisive Leadership

Participative leadership is where a leader consults with and encourages subordinates’ participation in the decision-making process. Participative leaders have a tendency to seek feedback from those who report to them and taking their suggestions into account before making decisions (Schermerhorn, Hunt, & Osborn, 2008). While it is not necessary to always consult with others, there are advantages in soliciting subordinates’ advice, namely better decisions and greater acceptance of decisions (Yukl, 2010).

However, participative leadership is ineffective if any of the following occurs (Yukl, 2010):

  1. the subordinates don’t all share the leader’s objectives,
  2. the subordinates don’t want to take responsibility for helping to make decisions,
  3. the subordinates distrust the leader, or
  4. if there’s a time crunch (difficult to track everyone down) making it impractical to consult with individuals or hold group meetings.

When a leader constantly asks for subordinates’ input, it communicates to employees, and even those observing from outside the company, that the leader’s style is counterproductive to getting things accomplished, and achieving stated goals and objectives in a timely manner.

References

Schermerhorn, J.R., Hunt, J.G., & Osborn, R.N. (2008). Organizational behavior (10th ed.). Hoboken, NJ: John Wiley & Sons, Inc.

Yukl, G. (2010). Leadership in organizations (7th ed.). Upper Saddle River, NJ: Prentice Hall.

Importance of Retaining Employees

Harvard Business Review’s Answer Exchange offers helpful tips on the importance of retaining employees:

  • When employees leave, your company loses its knowledge and (often expensively) acquired skills.
  • It costs a lot of money to replace defecting employees, reducing your company’s profitability.
  • Those losses are compounded when employees go to work for competitors: Not only has your firm been deprived of an important source of value, your rivals have gained it — without having to invest lots of time and money in training.
  • Customers who enjoyed working with defecting employees may follow them to competing companies.
  • Colleagues of defecting employees may follow them to competing companies.

Reference

Originally posted on HBR Answer Exchange (now defunct); Adapted from the book Harvard Business Essentials: Guide to Hiring and Keeping the Best People, Harvard Business Press