April 30 The Fall of Saigon

Photo: 
A North Vietnamese tank crashes through the gates of the Presidential Palace in Saigon, Vietnam on April 30, 1975. The taking of the palace marked the fall of the U.S.-backed south during the Vietnam War and the end to a decade of fighting.

To many in the U.S. April 30th isn’t a day of significance. It’s not a holiday nor is it the birth or death of anyone famous. But to me, my family, and millions of Vietnamese around the world, April 30th will forever hold a special place in our hearts and minds. Today, April 30, 2010 marks the 35th anniversary of the ending of the Vietnam War and the fall of Saigon (now called Ho Chi Minh City) to Communism. It is a day that dramatically altered the course of my life, and which ultimately brought me to America.

Photo: An American punches a Vietnamese man in the face as he tries to close the doorway of an airplane overloaded with refugees seeking to flee Nha Trang, which was being taken over by Communist troops in April 1975.

On April 30, 1975 —35 years ago today— the South Vietnamese government surrendered to the North Vietnamese Communist forces ending a decade long civil war known as the Vietnam War. Besides the political consequences there were the emotional, social, and cultural effects that resulted from the fall of Saigon.

Had it not been for that fateful day of April 30, 1975 I truly believe that my family and I along with millions of other Vietnamese “boat people” refugees might have never left our country.

“In the spring of 1975, 130,000 refugees escaped Vietnam. Tiny boats full of South Vietnamese soldiers and their families set off down the Mekong River in the hopes of surviving the 600 mile journey to the Malaysian coast. They were the first wave of Vietnamese boat people. But they were not the last.”

All totaled, roughly 1.5 million “boat people” left Vietnam after the fall of Saigon to Communism between the mid 1970’s through the 1990’s.

Source: “Boat People: A Refugee Crisis.” The CBC Digital Archives Website. Canadian Broadcasting Corporation.

I am in awe of how my life has turned out because of April 30th. If the fall of Saigon to Communism on April 30, 1975 had never occurred, I would most likely still be living in Vietnam with my family. I would be fluent in Vietnamese, unlike my current state of stumbling over words. I would be thinking and composing this blog entry in Vietnamese.

Instead, as fortune would have it, my family and I survived a perilous escape in the dead of night…

In the early morning hours of spring 1979, with borrowed money and falsified documents to ensure our escape, my family and I (then 8½ years old) joined about 600 other “boat people” and got onto a tiny vessel in search of a better life. Three days and four nights later, after outrunning Thai pirates and discarding a dead body, we found ourselves helpless and stranded at sea with little food and water remaining. In fact, my mom told me that many of us did not eat because we were so exhausted.

Thanks to the sheer mercy of God, we were rescued by an oil tanker and brought into a refugee camp on a tiny island called Galang (in Indonesia). After spending 11 months there, we were sponsored by my uncle to come to America.

On April 1, 1980, more than one year after we left our homeland in Southeast Asia, my family and I set foot on American soil for the very first time.

No one ever has to impress upon me the value of freedom because I still remember vividly what it was like to not have it. So while many people simply see April 30th as just another day, for me it holds great meaning. On April 30th of this year as in years past, I pause to give thanks and wonder,

“What if April 30, 1975 had never happened?”

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Gender and Leadership – Does It Matter?

I come across the topic of gender and leadership quite a bit and thought I would share what I found after researching this subject. The questions are always the same and it goes like this,

“Does gender (being male vs. female) affect your leadership styles/abilities at work?”

I want to help in dispelling the myths that are perpetuated throughout both the Internet as well as some (not so well-researched) literature. The following is a piece I researched and wrote about a month ago.

Overview

According to “Work in the 21st Century,” 99.6 percent of all top executives of Fortune 500 companies are men, while just 0.4 percent are women. Interestingly, the book “Leadership in Organizations,” states that there are no consistent findings on gender differences in leadership.

Considerations

The U.S. Department of Labor reports that women comprise 46.5 percent of the total U.S. workforce and are estimated to account for 47 percent of the labor force in 2016.

Leadership Styles

Frank Landy, Ph.D. and Jeffrey Conte, Ph.D., maintain in their book, “Work in the 21st Century,” that women tend to favor a democratic and participative leadership style, while men prefer an autocratic leadership style.

Misconception

Alice Eagly, Mary Johannesen-Schmidt and Marloes van Engen, in the July 2003 issue of “Psychological Bulletin,” argue women have an advantage over men in competing for leadership positions, and even suggested that women would make better executives.

Warning

Gary Yukl, Ph.D., cautions in his book, “Leadership in Organizations,” that research on differences in gender and leadership effectiveness has been inconclusive. For this reason, he contends that gender is not a good predictor of leadership effectiveness and does not impact employees or the workplace.

Expert Advice

According to Gary Powell, Ph.D., in the August 1990 issue of “Academy of Management Executive,” there are no differences between male and female managers. In addition, Dr. Powell says that any “sex differences that have been found are few, found in laboratory studies more than field studies, and tend to cancel each other out. (p. 71)” In short, gender does not affect leadership in business.

References

  • “Academy of Management Executive”; One More Time: Do Female and Male Managers Differ?; Gary Powell; August 1990
  • “Leadership in Organizations”; Gary Yukl; 2010
  • “Psychological Bulletin”; Transformational, Transactional, and Laissez-Faire Leadership Styles: A Meta-Analysis Comparing Women and Men; Alice Eagly, Mary Johannesen-Schmidt and Marloes van Engen; July 2003
  • “U.S. Department of Labor, Bureau of Labor Statistics”; Employment and Earnings, 2008 Annual Averages and the Monthly Labor Review; November 2007
  • “Work in the 21st Century: An Introduction to Industrial and Organizational Psychology”; Frank J. Landy and Jefferey M. Conte; 2007

How Giving Just One Dollar Can Make a Big Difference

Can You Spare Just $1.00?
(click below to give)
Help end child hunger

 

Nothing tugs at my heart more than the topics of poverty and hunger. The month of April marks the 30th year my family and I have been here in the U.S. It’s a good reminder for me of how lucky I am to be living in a country that grants me the freedom and opportunities that I’ve been given.

Growing up in Vietnam (I was born during the Vietnam War) and having a physician for a father meant that I didn’t really have to endure as much hardship as others. I don’t recall ever being truly “hungry.” However, it would be naïve for me to say that we didn’t suffer politically, socially, and financially.

The person who taught me most about helping others is my mom. Whenever I think of someone with a kind and pure heart I think of her. As a child, I would watch her slip money into the pockets of people who really needed it. She did it because she didn’t want to draw attention to what she was doing and also because she didn’t want anyone to know that it was her.

Back then I thought she was crazy. I mean, who goes around giving away money?

Funny how life reminds you that this world is just not about you. Unlike Bill Gates who has billions and can afford to give away billions, I struggle financially. There I said it. And yet, I can’t explain this longing to “give” back to help others.

Please understand that I am not sharing these things because I want people to like me better. I already have a long list of people who care about me and am fairly emotionally secure that I don’t need that kind of extra validation. What I want, no what I feel compelled to do, is to share the importance of philanthropy (donating money to help make the lives of others better).

Jesus sat across from the collection box for the temple treasury and observed how the crowd gave their money. Many rich people were throwing in lots of money. One poor widow came forward and put in two small copper coins worth a penny. Jesus called his disciples to him and said, ‘I assure you that this poor widow has put in more than everyone who’s been putting money in the treasury. All of them are giving out of their spare change. But she from her hopeless poverty has given everything she had, even what she needed to live on.’ (Mark 12:41-44, Common English Bible)

Visitors to WorkplacePsychology.Net might notice me posting a World Food Programme (yes, it’s spelled with an “e”) graphic on the sidebar. Started in 1962, the WFP is part of the United Nations system. It envisions a world in which every man, woman and child has access at all times to the food needed for an active and healthy life.

I have made a small contribution to the World Food Programme because that was something I felt I needed to do. I didn’t give very much because I don’t have much to give. But that’s not the point. If everyone who reads this post donated just $1.00 to the World Food Programme (WFP), it would fill 4 cups of food. It might not seem like much, but when you’re starving every cup of food matters.

I’ve decided that I’m going to forgo the membership dues I normally pay to some of the professional associations I’m a member of. Instead, I’m donating those fees to the World Food Programme. Please join me in helping to feed the hungry by donating a small financial gift.

Won’t You Spare Just $1.00 to Feed the Hungry?
(Seriously, just one dollar. Click on the photo of the smiling child above to donate.)

7 Reasons Why Employees Leave

In “The 7 Hidden Reasons Employees Leave (2005),” Leigh Branham outlined seven reasons why workers quit or leave their jobs:

  • Reason #1: The Job or Workplace Was Not as Expected
  • Reason #2: The Mismatch Between Job and Person
  • Reason #3: Too Little Coaching and Feedback
  • Reason #4: Too Few Growth and Advancement Opportunities
  • Reason #5: Feeling Devalued And Unrecognized
  • Reason #6: Stress From Overwork and Work-Life Imbalance
  • Reason #7: Loss of Trust and Confidence in Senior Leaders

Branham asserts that there are two distinct periods when an employee thinks about leaving. The first period is the time between his or her first thoughts of leaving and the subsequent decision to leave. The second period in which the employee considers leaving is the time between his/her decision to leave and actually leaving.

Branham shares three tips that leaders can do to avoid losing employees:

  1. Inspire confidence in a clear vision, a workable plan and the competence to achieve it.
  2. Back up words with actions.
  3. Place the leader’s trust and confidence in the work force.

Reference

Branham, L. (2005). The 7 Hidden Reasons Employees Leave. Broadway, NY: AMACOM.

The Gender Pay Gap

Jumping Out Of College and Into the Pay Gap

As soon as people enter the workforce, salary figures indicate an initial gap in pay between men and women. The Harvard Business Review reports that a year after graduating from college, “the average woman earns 80% of what a man earns; however, after controlling for industry, type of job, prior experience, and other characteristics, this gap closes to 95%.” The AAUW, which derived these figures assert that the unexplained 5% gap indicates bias.

Clarifying the Numbers

In an article in the Wall Street Journal, Carl Bialik states that one of the most common claims about the gender pay gap is that “women earn 77 cents for every dollar that men do.” However, Casey Mulligan, an economist at the University of Chicago maintains that “the gender gap would be less than 10 percentage points if you had better data and could make all the reasonable adjustments.”

Still, no matter how one looks at the numbers, there’s no denying that there IS a gap between the salaries of women and men.

Career Detours: Women Who Off-Ramp

Perhaps the most eye-opening piece of all is the data on women who leave the workforce. According to the HBR article (which cited data from the Center for Work-Life Policy), 31% of highly qualified women leave the workforce voluntarily for an average of 2.7 years. When three-quarters of these women do return (about 73% later go back to work), only 40% find full-time jobs. The author concludes that “[t]aking time out – for any reason – is costly (for women).” Finally, citing research by the Center for Work-Life Policy (CWLP), the HBR article shows that women who off-ramp lose an average of 18% of their future earning power.

References

“Harvard Business Review;” Investigating the Pay Gap; Sarah Green; April 2010; http://hbr.org/web/extras/pay-gap/2-slide; http://hbr.org/web/extras/pay-gap/9-slide

“Wall Street Journal;” Calculating Pay Inequity; Carl Bialik; April 2010; http://blogs.wsj.com/numbersguy/calculating-pay-inequity-919/

National Stress Awareness Day

April 16th is National Stress Awareness Day. One of the areas I cover here at WorkplacePsychology.Net is Occupational Health Psychology (OHP). OHP is important because it is concerned about the health, safety and well-being of workers.

And because I love using visuals to tell a story, today’s post features this infographic (information graphic) by Julie Teninbaum. It is a great example of just how powerful the use of graphics, design, and data can combine to produce something that not only is eye-catching but also conveys important information.

Julie is a regular contributor to Fast Company and does a “Numerology” (infographic). For April, she created this infographic for Fast Company’s article “National Stress Awareness Month, by the Numbers.”

High-Performing Organizations

The Institute for Corporate Productivity (i4cp) has a nice article on what separates high performing organizations from low performing ones. i4cp’s research consistently indicates that companies that excel in the following five domains are typically high performers:

Note: Each point starts with i4cp’s research & wording, followed by my comments & analysis in italics.

1. Strategy

High-performing organizations have strategies that are more consistent, clearly communicated and well thought out. They are more likely than other companies to say that their philosophies are consistent with their strategies and their performance measurements mirror their strategies.

I’ve discussed before about John Kotter’s 8-Stage Change Process, one of which is developing a vision and strategy for your organization.

2. Leadership

High-performing organizations have leadership that is clear, fair and talent-oriented. Those leaders are more likely to promote the best people for the job, to make sure performance expectations are well known and consistent with the strategy, and to be committed to developing their people.

Gary Yukl (2010) in “Leadership in Organizations” shares 10 essences of effective leadership. Among these, Dr. Yukl says some effective leadership functions include developing and empowering people, promoting social justice and morality (the idea of fairness & compassion), and creating alignment on objectives and strategies.

3. Talent

There is a commitment to the right talent within the organization, and while employees are treated as unique individuals, the organization takes a holistic approach to managing and making decisions based on data-driven information. This begins with a strategic approach to workforce planning. It entails looking at the organization from an outside-in perspective that identifies the business model components and areas that drive value and then determines what the organization needs.

It’s not surprising research has found that staffing practices are related to organizational performance (Landy & Conte, 2007).

4. Culture

The culture is strong in all the right ways, and employees are more likely to think the organization is a good place to work. Employees not only adapt well to change, they embrace it. High performers also emphasize a readiness to meet new challenges and are committed to innovation.

In “Implementing Change and Overcoming Resistance,” I talked about the culture within an organization. Organizational culture has a strong impact on employees, and in some cases the leaders.

In fact, with older, more established organizations, the organizational culture affects the leadership team rather than the other way around (Yukl, 2010).

5. Market

High-performing organizations have a strong market focus and go above and beyond for their customers. They are organized internally around what’s best for the customer, they think hard about customers’ future and long-term needs, and their strategy is based on customer data. And they are more likely to see customer information as the most important factor for developing new products and services.

In an earlier post titled “3 Tips on Leadership,” I shared sage advice from leadership expert, Warren Bennis. Dr. Bennis says that leaders need to have contextual intelligence. That is, they need to understand their own organization (from the inside out) as well as the larger business industry.

References

Bielaszka-DuVernay, C. (2009, April 13). Avoid mistakes that plague new leaders: An interview with Warren Bennis. Harvard Business Review. Retrieved from http://hbr.org

Institute for Corporate Productivity (i4cp). New i4cp Study: The Five Domains of High-Performance Organizations. Retrieved from http://www.pr.com/press-release/206443

Landy, F. J. & Conte, J. M. (2007). Work in the 21st Century: An Introduction to Industrial and Organizational Psychology (2nd Ed.). Malden, MA: Blackwell Publishing.

Oakes, K. (2010, January 29). The Five Domains of High Performance. Retrieved from http://www.totalpicture.com/shows/trendwatcher/kevin-oakes-high-performance.html

Yukl, G. (2010). Leadership in organizations (7th Ed.). Upper Saddle River, NJ:
Prentice Hall.

Evidence-Based Training: Debunking the Myth of Learning Styles

In “Evidence-Based Training Methods: A Guide for Training Professionals,” Ruth Clark (2010) states that one of the biggest myths perpetuated by training professionals is accommodating different learning styles.

“The learning style myth leads to some very unproductive training approaches that are counter to modern evidence of what works…The time and energy spent perpetuating the various learning style myths can be more wisely invested in supporting individual differences that are proven to make a difference—namely, prior knowledge of the learner.” (Clark, 2010, p. 10)

In her book, Dr. Clark cites a research study (by Kratzig and Arbuthnott) conducted with college students about learning styles. A group of college students were asked to do 3 things: (1) Rate their own learning style as visual, auditory, or kinesthetic; (2) Each student took a learning style test that puts them into the visual, auditory, or kinesthetic category; and (3) Each student was administered three tests to measure visual, auditory, or kinesthetic memory.

If the idea about learning style were true, we would expect someone who considers himself a visual learner to score higher on the visual part of the learning style test and have better visual recall.

“However, when all of the measures were compared, there were absolutely no relationships! A person who rated themselves an auditory learner was just as likely to score higher on the kinesthetic scale of the learning style test and show best memory for visual data. The research team concluded that ‘in contrast to learning style theory, it appears that people are able to learn effectively using all three sensory modalities’ (Kratzig & Arbuthnott 2006, 241)” (Clark, 2010, p.11).

Another example she provides is in explaining how something works. We normally think that a video or animated cartoon would be the best way to show how something works, but Dr. Clark says we would be wrong. Instead, according Dr. Clark, evidence shows that “when teaching how things work, a series of still visuals can be as good as or better than animations for learning (Ketter, 2010, p. 56).

Dr. Clark explains that the reason for this is because animation overloads our brains because there’s just too much visual information for us to process. “[But] a series of still visuals…can be reviewed and revisited at the learner’s preferred pace” (Ketter, 2010, p. 56).

Fad or Fact: Individuals with visual learning styles learn best from lessons with graphics.

FAD. There is no evidence for the prevalent myth of learning styles such as visual learners and auditory learners. Perpetuating this myth detracts resources from more productive proven training methods.

Source: “Evidence-Based Training Methods: A Guide for Training Professionals” (Clark, 2010, p. 22)

Wow! I love solid evidence to dispel the misconceptions we sometimes hold onto. As a trainer, I’m thankful for Dr. Clark’s evidence-based research.

References

Clark, R.C. (2010). Evidence-Based Training Methods: A Guide for Training Professionals. Alexandria, VA: ASTD Press.

Ketter, P. (2010). Evidence-Based Training Methods: Toward a Professional Level of Practice. T+D, 64(4), 54-58.

Divisive Leadership and Uncivil Followership

Here at WorkplacePsychology.Net, I don’t take political sides. What I am interested in is examining effective leadership. The Center for Creative Leadership’s Bill Adams recently wrote a piece called “Crisis in Leadership: The Healthcare Bill.” It’s a well-written and balanced perspective on leadership in Washington.

The Center for Creative Leadership describes leadership using the acronym DAC, direction, alignment and commitment. Effective leaders are able to set the direction, create alignment, and secure commitment from their followers.

Back in February, I wrote about “Implementing Change and Overcoming Resistance” (it is one of the most visited posts on WorkplacePsychology.Net). In that post, I shared professor John Kotter’s 8-Stage Process to Creating Major Change. I also cited Schermerhorn, Hunt, & Osborn’s (2005) tips for overcoming resistance to change.

Like many Americans, I have been following the healthcare debate and (unfortunately) all the uncivil debates and actions (from both sides and from angry politicians and passionate Americans). Though there was much talk about gathering support, the healthcare vote became very one-sided as its passage included not one Republican vote in Congress.

From a leadership perspective, I wish leaders in Washington had followed Schermerhorn, Hunt, & Osborn’s (2005) advice in gaining alignment and overcoming resistance. To overcome resistance to change, make sure that the following criteria are met (Schermerhorn, Hunt, & Osborn, 2005):

  1. Benefit: Whatever it is that is changing, that change should have a clear relative advantage for those being asked to change; it should be seen as “a better way.”
  2. Compatibility: The change should be as compatible as possible with the existing values and experiences of the people being asked to change.
  3. Complexity: The change should be no more complex than necessary; it must be as easy as possible for people to understand and use.
  4. Triability: The change should be something that people can try on a step-by-step basis and make adjustments as things progress.

I believe the two biggest obstacles which contributed to and exacerbated the strong disagreements and hostilities are compatibility and complexity. Somehow, I think the leaders in Washington forgot these little gems of leadership.

By strong-arming the healthcare bill through Congress using solely Democratic votes, the leaders have failed to see that this was not an effective solution in getting buy-in from the general followership. With the healthcare debate still ongoing (albeit very heated, discourteous, and even violent), the leaders decided to bypass the compatibility step in overcoming resistance.

The other piece that certainly did not help was the complexity of the healthcare bill, which totaled nearly 2000 pages. I highly doubt that anyone sat through and read it cover to cover. By the time a 2000-pages document gets translated and explained, something is bound to get lost in the translation. Politicians talk politics and sugarcoat or conveniently skip important facts and details. Special interest groups have their agendas, and so on. Throughout this maze of complexity, few have been able to (1) clearly explain what the healthcare bill is and (2) how the average American can use it (due to the many caveats).

What is equally alarming is that people upset over the healthcare bill’s passage have taken such extreme and sometimes violent displays of dissatisfaction, while those responsible for its passage turn a blind eye.

My hope for all Americans (those for, against, and indifferent to the healthcare bill) is to honor one another even as we disagree. When members in Congress yell out “you lie” to a sitting American President and another shouting “baby killer” while a fellow Congressman is talking, we have sadly forgotten the civility & decorum that is required and expected of all adults. It is sad (at least to me) that adults need to be reminded to practice polite & courteous behaviors.

When I worked as a behavior specialist in the school system, I certainly expected discourteous and rude behaviors from children. But, when I see adults (leaders and role models) behave worse than children, it makes me ashamed to call myself a “grown-up.”

Reference

Schermerhorn, J.R., Hunt, J.G., & Osborn, R.N. (2005). Organizational Behavior (9th ed.). New York: John Wiley & Sons, Inc.